Case Study - Mr. Richard Kaye
In Ruby’s next visit with Mr. Kaye she observes similar behavior: George rarely interacts with Mr. Kaye and Mr. Kaye is unusually quiet. Dirty dishes are piling up in the sink and the house seems disorderly. When 2:00 comes and passes, Ruby reminds George that Mr. Kaye likes his afternoon snack at 2:00. George is pleasant enough when he comes into the kitchen to fix a snack, but doesn’t seem to know where to start. Ruby observes George in the kitchen and notes that he doesn’t wash his hands before he begins. She politely reminds him to wash. When George is out of the room Ruby asks Mr. Kaye if has been getting his snacks this week; Mr. Kaye says he doesn’t remember.
Ruby’s level of discomfort is rising. Although George is trying, he doesn’t seem to have adequate training or experience for the job. She never heard back from the provider agency about George’s prior experience. She drives back to the office thinking about what she should do next.
